Solutions Center
Help Center → Solutions Center
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No country you are looking for?
No problem! Simply send us the email. For us, opinion of each DotVPN service user is important, we try to make ...
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“Failed to create!” error
DotVPN is designed to work on different devices, the following is currently supported: iOS (version 8.0 and above) ...
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“Suspicious sign in prevented” message
If you try to log on Google service or check out Gmail account through the email client, when the connection ...
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YouTube geographical restrictions
Some kind of YouTube content is available only in a particular country. If you are faced with a geographical ...
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Websites or services identify you outside the desired country!
DotVPN is a very useful tool to access websites and applications with geographic blocking. However, in some cases ...
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“ERR_PROXY_CONNECTION_FAILED” error
Frequently, this problem occurs when: use of DotVPN is blocked within the current network, the computer is infected ...
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Funds were written off without activating the subscription
Funds can not be written off due to our fault, as all the financial channels are ultra-secured. The only possible ...
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Can not access the website
A website can be blocked in the country, where you are. In this case, you need to connect the DotVPN plug-in and select ...
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Problems in restricted network
Unfortunately, in some cases the DotVPN service can not bypass the blocking and establish the connection. Usually ...
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DotVPN cannot connect
If your device can not connect to a VPN-server in a selected country, it may mean your Internet connection has ...
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Site or page does not open
If you can not access a site you want do the following: Check your Internet connection. Check if other sites and pages ...
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Android device cannot connect
If your mobile device can not connect to a VPN server in a selected country, it may mean your Internet connection has ...
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iOS cannot connect
If your mobile device can not connect to a VPN server in a selected country, it may mean your Internet connection has ...
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No connection to a selected country
It can happen but very rare because DotVPN service runs stable and smooth. Connection is established with any VPN-server ...